Tuesday, October 18, 2011

FactoryLink Visits AIS

FactoryLink recently visited AIS, Automated Inventory Solutions. Here are some highlights of the trip, as told by our customer service representative, Claudia McDonald:

On October 3, 2011 I had the opportunity to travel to AIS headquarters in Kearneysville, West Virginia, along with Regional Managers Art Baker, Brian Glowe, Jim Jackson, Scott Musgrave, Sales Manager Mike Myers, and Mark Hauberg, President of TFL.

We were graciously picked up from our local airport in AIS private jet.  Upon arrival, we were welcomed by Sharon Shull, President and Chairman of the Board, Greg Mason, Vice President, and Eric Mason, Sales and Service Technician.

We were invited into their conference room where we met to discuss plans and sales strategies.   After the meeting we were given a full plant tour and saw how a vending machine is made from start to finish.
Their manufacturing is state of the art, well organized and very impressive.  All of the AIS employees we met were friendly, helpful and obviously proud of the product they manufacture.

We saw the new LC line of Keepers and other new products being made that will be shipped to countries as far away as Australia.

After the tour we had a short training period on the variety of reports one can obtain from these machines, and how easily they can be obtained.

The trip was overall impressive and not exhausting at all even after traveling a good 360 miles each way.

Plane trip on the way to AIS (Jim Jackson - TFL Regional Manager, Art Baker - TFL Regional Manager, Brian Glowe - TFL Regional Manager, Mike Myers - TFL Sales Manager)

Plane trip on the way to AIS (Mark Hauberg - TFL President, Claudia McDonald - TFL Customer Service Rep)

Arrived at AIS (Jim Jackson - TFL Regional Manager, Art Baker - TFL Regional Manager, Mark Hauberg - TFL President, Brian Glow - TFL Regional Manager, Claudia McDonald - TFL Customer Service Rep, Mike Myers - TFL Sales Manager)


Greg Mason, AIS Vice President, showing off AIS Machines filled with snacks

Greg Mason, AIS Vice President, conversing with TFL Regional Managers




Discussing the trip on the way home

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